Windows 7 Enterprise Desktop Support Technician by Tony Northrup, J.C. Mackin
Publication: Microsoft Press 201, ISBN: 0735627096
Price: $44.09
Purchase link: http://www.amazon.com/MCITP-Self-Paced-Training-Exam-70-685/dp/0735627096
This book is a MCITP self-paced training kit. This book is designed to help maximize your performance on the 70-685 exam. 70-685 is a required exam for the new MCITP certification: Windows 7 Enterprise Desktop Support Technician. The Windows 7 Enterprise Desktop Support Technician book is a self paced training kit that covers all the objectives. The book is well structured into nine chapters. These chapters are as follows:
Chapter 1 – Troubleshooting Hardware Failures
Chapter 2 – Networking
Chapter 3 – Printers Chapter 4 – Security Chapter 5 – Protecting Client Systems
Chapter 6 – Understanding and Troubleshooting Remote Access Connections
Chapter 7 – Updates
Chapter 8 – Performance
Chapter 9 – Troubleshooting Software Issues
The book covers all aspects of knowledge required for Enterprise Desktop Support Technician. The Windows 7 Enterprise Desktop Support Technician book provides everything that is required for the desktop support technician. It covers all the objectives required for the 70-685 exam. This book is a must for a desktop support technicians.
Any aspiring candidate of Desktop Technician and Network Administrator must purchase this book for references.